Summary
About the Role
- Drive competitive sales growth by identifying and prioritising high-potential HCPs and stakeholders using data insights.
- Orchestrate positive, multi-channel customer experiences to deliver sales performance.
- Lead value-based, in-person and virtual conversations to uncover challenges, drivers and opportunities.
- Personalise engagement journeys aligned to customer preferences and available content.
- Build sustained partnerships with HCPs and territory opinion leaders to improve the patient journey.
- Gather and share customer insights; adapt territory, account and interaction plans dynamically.
- Collaborate cross-functionally to design compliant solutions that address unmet customer and patient needs.
- Report technical complaints and adverse events within 24 hours and manage sample distribution where applicable.
What you will bring to the role:
- Extensive pharma sales experience (ideally in Immunology) with strong key account management expertise within the Australian healthcare ecosystem.
- Proven sales background in Healthcare/Pharma or related business; established network with target customer groups desirable.
- Strengths in account management, commercial excellence, selling skills, and technical aptitude.
- Outstanding communication, influencing, and negotiation skills; adept at conflict management.
- Strong compliance and ethics mindset; deep understanding of the healthcare sector and customer insights.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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